WHAT IS YOUR RETURN POLICY?
EcoRoots does not accept returns or issue refunds. Returned products generate over 4 billion pounds of landfill waste per year in United States alone.
If you have any issues with your product, please don't hesitate to email us at email@example.com and we will address these on a case-by-case basis.
Thank you for being eco-consciousness!
WHAT SHIPPING MATERIALS DO YOU USE?
For packaging and shipping, we use only recyclable and up-cyclable materials that are completely plastic-free and biodegradable. If your package comes with peanuts, just put them in water if you don`t reuse them. They are made from cornstarch and are 100% dissolvable.
HOW LONG DOES IT TAKE TO SHIP MY ORDER?
We ship priority via USPS, so once your order ships, you can typically expect to receive your order within 2-5 business days. You should receive an email order notification with a tracking number to track your shipment.